Zendesk Implementation & Optimization

• Never-ending pile of support tickets
• Missed customer emails that fell through the cracks
• Low satisfaction scores
• Messy ticket views and macros
• Tickets not routed to the right group

If all of this sound familiar to you, let us help you. Our professional services team will help assess your Zendesk instance and identify actionable items to improve your Zendesk. We'll start the process by reviewing enabled support channels, ticket routing and automation, and how agents solve tickets efficiently. Reach out to [e-mail] for more details.